Documentation Index
Fetch the complete documentation index at: https://docs.uservox.ai/llms.txt
Use this file to discover all available pages before exploring further.
Step 1: Connect Your Google Sheet
UI Reference
Steps:
- Open your Google Sheet
- Click “Share”
- Add:
- Give Editor access
- Click Send\
In UserVox:
- Enter Integration Name
- Paste Google Sheet URL / ID
- Select Sheet Name
- Click Test Access\
Step 2: Choose Integration Mode
1. Standard Mode (Bidirectional Sync)
Best for: CRM / Active workflows Features:- Read leads from sheet
- Update status back
- Add comments & disposition
- Push call recordings\
2. Write-Only Mode (One-Way Sync)
Best for: Reporting / Analytics Features:- Writes only final outcomes
- Does not touch source sheet
- Creates separate reporting sheet\
Configuration:
- Sheet Name Template:
- Enable Auto-create daily sheets if needed
Step 3: Column Mapping
- Shows mapping of sheet columns → UserVox variables\
Example Mapping:
| Google Sheet Column | UserVox Variable |
|---|---|
| user_reason_for_not_interested | user_reason_for_not_interested |
| Complaint | Complaint |
| listingCity | listingCity |
| summaryPoints | summaryPoints |
Notes:
- Names should match exactly
- Custom variables are allowed Keep naming consistent\
Step 4: Process Selection
Select where integration applies:- Calling Campaigns
- Sales Flows
- Verification Calls
- Collections\
- \