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Overview

Before you use a template with customers, send it to your own phone. You pick an approved template, enter a number, fill in the values for {{1}}, {{2}}…, check the preview and send.
Only project admins can send test messages. A test message is a real WhatsApp message and is billed like any other.

Send a test

  1. Open WhatsApp → Templates.
  2. Click Send test next to an approved template. You can also click Send test at the top of the page, or open a template and click Send test in its preview.
  3. Fill in the form:
The Preview shows the message with your values filled in. Send a test message with values
  1. Click Send test.
Test message sent The message usually arrives within a few seconds. Click Send another to try different values, or Done to close.

Check delivery

Every test message appears under WhatsApp → Messages. Its status changes from submitted to delivered and read as WhatsApp reports back. Messages page showing the test message

If it doesn’t send