Skip to main content

​
Overview

Uservox integrates with your CRM to read and write lead/contact data, log call outcomes, and keep your pipeline up to date.

​
CRM Integration Guide

We have a comprehensive guide titled “Uservox CRM Integration” that covers:
  • Authentication and API keys
  • Data model and field mappings (lead/contact/opportunity)
  • Webhooks for call outcomes and events
  • Example payloads and end-to-end flows
If you have the PDF available, please add it to the repository (e.g., public/Uservox-CRM-Integration.pdf) and link it here:

​
Common Scenarios

  • Create/Upsert Lead from your CRM or website
  • Sync agent-collected fields (budget, timeline, intent) to your CRM
  • Receive webhooks for call outcomes to trigger workflows
  • Book meetings via calendar integration and update CRM automatically

​
Next Steps

  • Obtain your API credentials from https://app.uservox.ai
  • Map your CRM fields to Uservox agent capture fields
  • Register a webhook endpoint to receive real-time events