> ## Documentation Index
> Fetch the complete documentation index at: https://docs.uservox.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Getting Started

## **Practice the call before you make it.**

Forge is a voice roleplay trainer for customer-facing teams — **bank employees, CREs, loan officers, insurance advisors.** Pick a scenario, talk to a realistic AI customer over a live voice call, and get scored on how you handled it. No real customer is ever on the line.

## **What Forge is for**

Every scenario in Forge is a **persona on the other end of a phone call** — a skeptical buyer, a first-time borrower, an existing customer you're trying to upsell. Your job is to run the conversation the way you would on the floor: open the call, understand the need, pitch, handle objections, and close.

Forge listens to the whole call and grades it, so you can rehearse a tricky pitch ten times before it ever counts. Typical uses:

* **New-hire onboarding** — get reps call-ready without burning live leads.
* **Product launches** — drill the script for a new card, loan, or rider.
* **Objection handling** — practice the conversations reps lose most often.

## **Sign in**

Go to [**forge.uservox.ai**](http://forge.uservox.ai). You will land on the sign-in screen.

<Frame>
  <img src="https://mintcdn.com/uservox/bi0qzMx4cFX1iqUu/images/Screenshot-2026-06-29-at-3.12.44-PM.png?fit=max&auto=format&n=bi0qzMx4cFX1iqUu&q=85&s=d91b3edfdbb006d79e720748d02c8602" alt="Screenshot 2026 06 29 At 3 12 44 PM" width="1724" height="1402" data-path="images/Screenshot-2026-06-29-at-3.12.44-PM.png" />
</Frame>

**Sign in** — enter your work email and password, or use **Sign in with Google**.

1. **Enter your email and password**, then press **Continue**.
2. Or choose **Sign in with Google** to use your work Google account.
3. First time here? Use **Sign up** at the bottom. Forgot your password? Use the **Forgot Password?** link to reset it by email.

Credentials filled in — press **Continue** to enter your workspace.

<Frame>
  <img src="https://mintcdn.com/uservox/bi0qzMx4cFX1iqUu/images/Screenshot-2026-06-29-at-3.13.15-PM.png?fit=max&auto=format&n=bi0qzMx4cFX1iqUu&q=85&s=b5a208f0a6ce07cc285c10b919be1d4e" alt="Screenshot 2026 06 29 At 3 13 15 PM" width="3398" height="1888" data-path="images/Screenshot-2026-06-29-at-3.13.15-PM.png" />
</Frame>

If your team was set up by an admin, sign in with the email your invite was sent to. You'll be dropped straight into the right **project**.
