> ## Documentation Index
> Fetch the complete documentation index at: https://docs.uservox.ai/llms.txt
> Use this file to discover all available pages before exploring further.
# Pulse or Connected Minutes
> A Connected Pulse represents the total duration of connected calls on UserVox. Each pulse equals one minute of connected talk time, rounded up to the next full minute — for example, 0–59 seconds count as 1 pulse, 60–119 seconds as 2 pulses, and so on. It helps track the actual usage of connected call minutes by your voice agents.
### What is a Connected Pulse?
A **Connected Pulse** represents the total connected call duration used by your voice agents on the UserVox platform.\
It measures how much talk-time was consumed during successful connections with customers.
* Each pulse equals **1 minute of connected call duration.**
* The count rounds up to the next full minute:
* **0–59 seconds → 1 pulse**
* **60–119 seconds → 2 pulses**
* and so on.
So, for example:
| Call Duration | Pulses Used |
| :------------ | :---------- |
| 45 seconds | 1 |
| 1 min 10 sec | 2 |
| 2 min 20 sec | 3 |
### How to Check Connected Pulses in UserVox
You can track total pulses used per month or week directly from the **UserVox dashboard**:
#### **Option 1: Account Settings → Pulses**
1. Click your profile (top right corner).
2. Select **Account Settings**.
1. From the left sidebar, go to **Pulses**.
2. You’ll see the **Monthly Pulses Used** section.
* Example: *October 2025 – 101,228 pulses*\
This means 101,228 minutes of connected talk-time were consumed in October.
You can also download the call details and pulses by clicking on view details and then doing an export CSV.
#### **Option 2: Pulses Dashboard**
1. From the profile dropdown, click **Pulses Dashboard**.
2. You’ll get a more detailed, date-wise or project-wise pulse usage breakdown.
3. Each pulse count here reflects only **connected** calls — attempts that were answered and reached the user.
### Relation Between Attempts, Connections, and Pulses
| Metric | Meaning |
| :------------------ | :----------------------------------------------------------------------------- |
| **Total Attempts** | All outbound call attempts (connected + missed + unreachable). |
| **Total Connected** | Calls where the user actually picked up. |
| **Total Pulses** | The total talk-time consumed for all connected calls (in minutes, rounded up). |
So for instance:
* **132,079 attempts** → all calls made.
* **45,083 connected** → actual successful connections.
* **101,228 pulses** → total talk minutes used for those 45,083 connections.